FAQs

We're very excited to have just released our newly integrated web and mobile apps, which allow you to view your magazine issues on ANY device you own, ALL with the SAME login details.

To get started with the new web & mobile apps please see this article here which contains instructions on what you need to do to get access through the new apps.

__________________

I subscribed to the magazine using an older version of the mobile app via an in-app purchase. How do I access my subscription on the new app?

If you are a current app subscriber who has just updated to the new version of our app, you will need to create an account which will allow you to access your subscription on all your devices, including the web. Please follow these instructions here.

Is the magazine digital only?

Absolutely! Here's why: Photography Masterclass Magazine was designed from the ground up to be digital. It includes interactive content including comprehesive video tutorials, which wouldn't be possible with a print version.

What does a subscription include?

Subscribing gives you access to the latest issue, plus any issues released during your subscription period and for as long as you remain a subscriber. We publish a new issue every month.

What subscription options do you have?

We have monthly or annual subscriptions available. If you really want to support us please buy a subscription on our website.

Where can I access the magazine?

You can access Photograhy Masterclass Magazine from your desktop computer via our web browser, or on your tablet/phone through our apps for Apple and Google Play. All with the same login details. For full instructions on logging in, please see our help article here on how to login.

How do I access my account on desktop?

Log into your account through the app.photographymc.com website. Click the login button in the upper right corner.

Where can I download the iOS app?
You can download it here. Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod Touch.

Where can I download the Android app?
You can download it here. Requires Android 4.4 and up.

How much does the app cost?
The app itself is free to download and includes a complimentary issue when you register. If you would like to access issues going forward you can sign up for a subscription.

Can I buy Single Issues through your app?
Yes, but if you really want to support us, please buy them on app.photographymc.com. You will, of course, be able to access the single issue(s) through our app.

Can I access my account on the web and on both an iOS and Android device with the same login?
If you have an iPad and an Android phone for example, you can access the account with the same login details. Desktop included.

What kind of payment methods do you offer?
We process payments on the web through Stripe. Stripe accepts all major credit cards from Visa, MasterCard, American Express and Discover. If you really want to support us please purchase through our website. You can also purchase through in-app purchase on our apps.

Is your website secure?
SSL is securing our website with a 256-bit encryption key, which is one of the most secure encryption methods available.

I forgot my password. Can you tell me what it is?
We can't see which password you used to set up your account. You will have to reset your password here.

How do I set a new password?
When you are logged in on your Desktop computer, click “My Account” in the upper, right corner. Click the “Change My Password” link under your username.

From the app, use the forgot password feature on the login window (by tapping the settings icon > Login). Simply click “Forgot Password” and follow the steps. If you are already logged in, you will need to logout first to see this option.